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7 Zoho CRM Features Most MSMEs Overlook

Why These Features Are Often Missed Most MSMEs in manufacturing and trading start using Zoho CRM to manage leads and contacts. But as they scale, many still struggle with missed follow-ups, data chaos, or low sales conversion rates. Why? Because they’re only using 30–40% of what Zoho CRM actually offers. If your team still relies […]

Unlock Sales Growth: Why MSMEs Need CRM & Automation Now

The Hidden Bottleneck Hurting Electronics MSMEs Today Picture this: A growing MSME in the electronics sector misses a $100K order because the sales rep couldn’t access updated customer information in time. Sound familiar?Today, over 58% of MSMEs still juggle between Excel sheets, disconnected tools, and manual processes (Source: Salesforce SMB Trends Report).The result? Slower responses, […]

Streamlining Sales Processes for MSMEs in Electrical Manufacturing

In the bustling world of Micro, Small, and Medium Enterprises (MSMEs) within the electrical manufacturing sector, managing sales processes can often feel like navigating a labyrinth. Sales managers and business development teams frequently grapple with disjointed workflows, leading to missed opportunities and stagnant growth. The absence of a unified system to track leads, manage customer interactions, and […]

Understanding Multi-Channel Customer Engagement in CRM Systems

In today’s digital age, customers expect to engage with businesses across multiple channels. Whether it’s through email, social media, live chat, or phone calls, the way customers interact with brands has evolved. Multi-channel customer engagement refers to the practice of communicating with customers through a variety of touchpoints, creating a seamless and consistent experience. By […]

Top 10 Features of Zoho CRM That Will Transform Your Sales Process

Top 10 Features of Zoho CRM That Will Transform Your Sales Process Introduction to Zoho CRM Features Zoho CRM is a powerful tool that transforms the way businesses manage their sales processes. Designed to streamline workflows, it centralizes customer data and automates routine tasks, allowing sales teams to focus on building strong relationships and closing […]